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HomeNewsFenelon Falls Pharmasave Extends Walk-In Clinic Hours Due To Possible Ransomware Attack...

Fenelon Falls Pharmasave Extends Walk-In Clinic Hours Due To Possible Ransomware Attack Impacting Emergency Department At Ross Memorial Hospital

KAWARTHA LAKES-The Pharmasave store in Fenelon Falls will be extending its Friday walk-in clinic hours due to the malware attack impacting Ross Memorial Hospital emergency department.

“Due to current pressures on our emergency departments, we will be extending the hours at our walk-in clinic this Friday. We will be open 9:30-4:00 at the Fenelon Falls Pharmasave this week only.” said a Tweet from the company on Thursday.

Kawartha 411 News first learned of the suspected ransomware attack on Tuesday after patients in the ED notified us of the problem. The Hospital declared a Code Grey at 10:53 p.m. on Sunday, February 5 due to a “suspected cybersecurity incident”. Read more here: https://www.kawartha411.ca/2023/02/07/suspected-ransomware-attack-disables-some-systems-at-ross-memorial-hospital/

A CODE Grey is used if the hospital experiences a loss of a utility resulting in the potential loss of use of the hospital facilities.

“The hospital has retained third-party cybersecurity resources to work with our technical experts to investigate the incident according to industry best practices,” said Ryan Young, Communications RMH after being contacted by Kawartha 411.   “In the meantime, as high-quality patient care is our priority, we are managing our established protocols to maintain continued delivery of our critical hospital services. Our systems restoration plan is also ongoing, and we are communicating with our local, regional, and provincial partners regarding next steps.”

Officials urged patients with less urgent conditions are encouraged to consider alternate options for care such as their primary health care provider, pharmacist, after-hours clinic, virtual care, or by calling Telehealth Ontario at 1-866-797-0007. After-hours clinics can often treat non-urgent and minor illnesses and ailments, such as earaches, sore throats or prescription refills.

We have reached out to Hospital officials for an update but have not yet heard back.

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Pamela Vanmeer
Pamela Vanmeerhttps://www.kawartha411.ca/
Pamela VanMeer is a two time winner of the prestigious Radio Television Digital News Association (RTDNA) Award. Her investigative reports on abuse in Long Term Care Homes garnered international attention for the issue and won the Ron Laidlaw Award. She is a former reporter and anchor at CHEX News, now Global Peterborough and helped launch the New CHEX Daily, a daily half hour talk show. While at CHCH News in Hamilton she covered some of the biggest news stories of the day.

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