KAWARTHA LAKES-It could be weeks before operations return to normal at Ross Memorial Hospital in Lindsay.
The hospital declared an Information Technology Code Grey at 10:53 p.m. on Sunday, February 5 due to a suspected “cybersecurity incident”. Our sources say it is a suspected ransomware incident.
Officials say they have been working diligently to bring all impacted systems back online and significant progress has been made in a short period of time. The hospital has been working with local and regional partners and third-party cybersecurity experts.
“Given the complexity of the cybersecurity incident and its effects across the IT environment, RMH anticipates that it will be a number of weeks before operations return to normal.” said a press release from the hospital today. “As RMH’s clinical teams come back online, they continue to experience delays in retrieving diagnostic imaging results, leading to potentially longer wait times for patients.”
RMH encourages patients with less urgent conditions to consider alternate options for care such as their primary health care provider, pharmacist, after-hours clinics, virtual care, or by calling Telehealth Ontario at 1-866-797-0007.
“At this time, RMH can’t provide a specific timeline as to when the Code Grey will be lifted. The hospital will continue to share updates as the restoration process continues and more information becomes available.” said officials.