Ross Memorial Hospital easing visitor restrictions

Effective immediately, the hospital is allowing:

• –  One visitor per patient, 1 visit per day
• –  2 visitors per day for palliative care patients
• –  Patients with appointments or attending the Emergency Department should come alone, unless a support person is essential.

  Visitors must follow these guidelines:

  • –  Visitors must be over the age of 16 (visitors to palliative patients will be considered on a case-by-case basis)
  • –  Visits are available between 8am-8pm
  • –  Enter at the main entrance, clean your hands with hand sanitizer and answer screening questions honestly
  • –  You’ll be provided with a sticker to wear for the duration of your visit
  • –  You must provide your full name and contact information
  • –  Bring a mask if you have one or you will be provided one. Keep your mask on throughout your visit.
  • –  Food/drink must not be consumed while visiting. You may bring food/drink for the patient, if it does not require

    storage or heating.

  • –  Do not bring animals to visit, with exceptions for service animals.
  • –  Check in with staff upon arrival to the unit. Stay in the patient’s room. Do not visit other areas in the hospital.
  • –  Once onsite, you cannot leave and return on the same day.
  • –  Maintain physical distance of 2 metres/6 feet or more from all hospital staff and patients
  • –  Sanitize your hands when entering/leaving the patient’s room, and at doorways and ‘high-touch’ surfaces.
  • –  Exit at the main entrance and sanitize hands as you are leaving.
  • –  As always, visitors should not visit if feeling unwell.

     

    If you cannot visit, there are ways to stay connected with your loved one:

    • –  Contact the Virtual Visit line (705-324-6111 ext. 5268) to arrange a video call.
    • –  Send a message to a patient through the RMH website. Your message will be delivered within one business day.